Frequently Asked Questions


Find answers to commonly asked questions below.


Frequently asked Questions




Find answers to commonly asked questions

  • How often should I get a facial?

    The frequency depends on your skin condition and goals. Your esthetician will help create a treatment plan for you.

  • What should I avoid before and after a facial?

    Before your facial be sure to avoid the following:


    - Prescription retinol 5 days before your facial

    - At home chemical exfoliants for 2-3 days

    - Facial waxing or threading 3-4 days

    - Shaving your facial hair such as beards the morning of your facial

    - No accutane. Must wait until 6 months after you are done with accutane to get a facial.


    After your facial avoid the following:


    -Any activities that will cause excessive swearing such as workouts, and saunas for 24 hours.

    -Active ingredients such as retinol, AHAs and BHAs for 48 hours.


  • What would prevent me from getting a facial?

    -Cold sores

    If you have an active cold sore, please wait until it has fully healed before booking your appointment. 


    -Active cancer/ chemotherapy

     


    *There are different contraindications for every treatment so please complete the client intake form that is emailed to you prior to arriving for your treatment.

  • What products do you use in your treatments?

    We use high quality professional products that are tailored to your specific skin concerns. Click to learn more about the brands we carry.



    Learn More
  • What is your cancellation policy?

     No shows or any cancellations within 24 hours of your appointment will result in a $25 fee. In the event that you are late, your appointment may be cancelled or you may receive a modified treatment if time permits. Modified treatments will not be discounted and you will be responsible for the full treatment cost. Please arrive on time for  your appointment so that we can welcome all guests promptly.

  • What forms of payments do you accept?

    All payments must be made with a debit or credit card.

  • How can I book a chemical peel?

    Chemical peels are not available for first time clients, you must book a facial first so that you can have a consultation and your skin can be properly analyzed.

  • How can we get in touch?

    You can book, cancel and reschedule your appointments through Square. For all other inquiries, please send us a DM on Instagram or send us a message through our Contact page.

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